International Green Guides of Iran

                                Under the license of "Tourguides Association of Fars Province"

                                Shiraz, Fars Prov., Iran




 توسعه صنعت گردشگری، سرآغاز توسعه پایدار در ایران 1400



راهنمای انگلیسی زبان (3)

Answering Questions


 As a tour guide you will face new challenges every day. One of the hardest parts  of your job may be answering questions. Unlike a speech that you can memorize, you won't always know what questions people will ask. However, you  can anticipate certain types of questions and certain ways that questions will be  asked. You should also learn how to use variety when you answer questions or  respond to comments. You may lose interest in your job if you say the same thing each time. Finally, it is important to know how to politely explain that you don't understand a question.


هاله ادریسی

بقیه در ادامه مطلب .....





  Tour Guide

  •  Do you have a question, Sir?
  •  Yes? (if you see a hand raised)
  •  Is there something I can help you with?
  •  I'll try my best to answer your questions.
  •  I'm afraid I don't have the answer to that. (Sorry I don't know.)
  •  That's an interesting question.
  •  I wish I knew the answer. (Sorry, I don't know.)
  •  Hmm.That's a tough (difficult) question.
  •  I'll have to look into that further.
  •  I'll have to ask someone about that.
  •  Hmm. I've never been asked that before.
  •  Pardon my English; I don't quite understand your question.
  •  I'm not sure, but I can find out for you.


  •  Where is the ______ from here?
  •  How long has _______ been here?
  •  Where are we headed (going)now?
  •  What time does _______ stay open until?
  •  What else is there to do here?
  •  Which _________ do you recommend?
  •  Are we allowed to take pictures?
  •  What's that over there? (tourist points)
  •  Where's the best place to buy _______?
  •  My son wants to know if _________? (parent asking a question for  shy child)
  •  Do you know where the nearest washroom is?
  •  Could you tell us where the nearest bank is?
  •  You don't happen to have a first-aid kit, do you?


Sample Conversation


Guide: If you have any questions while we're going along, please don't hesitate to ask 
Man: I have a question actually
Guide: Sure, what's that 
Man: Where's the best place to have dinner around here
Guide: Well, that's a tough question. There are so many good restaurants. My personal favourite is Spaghetti Alley
Man: How do we get there
Guide: I'll point it out when we pass it. It's going to come up on your right in a few minutes
Woman: My daughter wants to know if we're going to be be passing any castles today
Guide: Castles. No I'm afraid all of the castles are further into the city. We're going to be staying near the coast today. I can give you a map of the city, though. It shows where all of the castles are
Man: Sorry, I have another question
Guide: No problem. That's what I'm here for
Man: Are we allowed to take pictures once we get inside the museum
Guide: Oh, I'm glad you asked that. I forgot to mention that taking photographs inside the art gallery and the museum is prohibited. However, you can take pictures of the grounds and the outside of the buildings. The architecture is beautiful
Woman: Oh, and what time will we be stopping for lunch
Guide: We'll break around noon and meet back at the bus at 12:45 sharp






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